FREQUENTLY ASKED QUESTIONS
All items are subject to a handling period before they are dispatched. 99% of the orders leave the warehouse within 3-5 days of payment. We will notify you by email when your items have been shipped.
For our retail and giveaway items, please allow up to 4 weeks delivery time as they may be shipping from other countries.
Although our fulfillment warehouse is located in America, some of our specialty items are located in other countries such as Australia,Germany, United Kingdom and China.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.